Shipping & Returns

we use couriers such as UPS and EVRI for most of our deliveries, and you can expect your order to be with you in 3-5 working days. most of our orders are sent using ‘signed for’ services, and tracking is also available.
 

We’re currently unable to process international orders through this website.

If you wish to purchase internationally, please contact tvmnorwich@gmail.com in the first instance.

if you need to return an item purchased on this website, please contact tvmnorwich@gmail.com, within 14 days of purchase, with your order details.

if you need to return an item purchased in one of our stores, you’ll need to contact the store you purchased if from directly.

Please be aware that our instore purchases returns policy differs significantly from the laws governing purchases on-line.