Shipping

we use couriers such as UPS and EVRI for most of our deliveries, and you can expect your order to be with you in 3-5 working days. most of our orders are sent using ‘signed for’ services, and tracking is also available.

please note, We are currently unable to process international orders.

returns

if you need to return an item purchased on this website, please contact tvmnorwich@gmail.com within 14 days of receipt with your order details.

if you need to return an item purchased in one of our stores, you’ll need to contact the store you purchased if from directly.

Please be aware that our instore purchases returns policy differs significantly from the laws governing purchases on-line.